ENGINEERING

Once a design is approved, the project advances to the engineering stage. With the aid of advanced software and drawings, we develop flow diagrams and detailed layouts for all key aspects of your system. We consider all the details, from room and seating arrangements to the selection of audio and video equipment, from energy saving systems to lighting and window treatments, as well as meeting all requirements.

A complete set of engineering plans and line drawings are prepared for each project so our technicians understand their roles and can work efficiently to complete the necessary tasks.

PROJECT MANAGEMENT

A clear, concise understanding between architects, interior designers, engineers, construction professionals, facility managers, and owners is key to completing a successful project. To be on the same page you have to be in the same book, or in the case of a construction project, the same model. That’s why we start with careful drawings and then monitor each step to be sure they are executed with precision. From the first encounters, to weekly meetings, to being available on short notice, we act as your Electronics Project Manager through the entire process. We instruct, coordinate and monitor everything to be sure the job is done right the first time.

PROGRAMMING

Whether you use purpose-built touchpanels, iPads, or smartphones, we make sure your controls are intuitive, responsive and easy to use for every member of your family. For example: we use colorful, large, simple buttons that are tested and configured for the easiest operation. SoundFX programming is coded then tested and commissioned under our supervision for long-term reliability and simplicity. We incorporate your needs in every step of the process to be sure your system is truly – yours.

INSTALLATION

There are several phases to installing a system in your home: a Rough-In stage where all wiring is installed and tested, a Trim stage where interfaces, keypads, speakers and brackets are installed, and a Final Installation where the components are placed. When the system is functioning, we review its operation with any members of your family so everyone is able to fully enjoy all of its benefits. In every step of system implementation, the Project Manager and our in-house crew work carefully and cleanly, just as if they were building a system for their own home. At the end of each day, the work area is completely cleaned and returned to its original arrangement.

SUPPORT

From showing you how easy it is to use your system, to answering any concerns you may have, we are there to assist in every way necessary. Our systems are extremely reliable due to our carefully honed processes. Most of the service calls we attend to are related to incoming internet service – and we’ll try to handle it even though it’s supplied by another company. We have two full-time techs in the field – you won’t find this commitment to service anywhere in the region. We service our full-time residents and those with rental homes – on the weekend. Increasingly, our systems are intelligent enough to contact us – then we perform the fixes remotely, before you are even aware of the occurrence.